- Direct Counselling (face-to-face)
- Telephone Counselling, eCounselling & Men Counselling
- Temporary Shelter for abused women and children
- Legal Advice
WCC Operating hours: Monday to Friday
Time: 9.00 a.m. to 6.00 p.m.
Call WCC at: 04-228 0342
WCC also manages Pusat Perkhidmatan Wanita S. Perai (PPW), a project initiated by Penang State Women, Family and Community since 2009. Women residing in the mainland and the northern region now have easy access for help at PPW.
PPW Operating Hours: Monday to Friday
Time: 9.00 a.m. to 5.00 p.m
Call PPW at: 04-398 8340
All our services are free and confidential.
We are closed Saturdays, Sundays, and public holidays.
Service is one of the key areas of work in the Women’s Centre for Change (WCC). Since the inception of the centre, WCC has been providing direct service for women and children who are victims of violence. WCC handles various issues like domestic violence, marital problems, relationship problems, rape, sexual harassment, etc. The service we provide is crisis intervention in which WCC actively counsels and provides appropriate information so that the woman herself can make an informed choice about the steps she can take in a crisis situation.
Annually, WCC provides face-to-face counselling to over 270 women, 1,000 telephone counselling calls, and some 80 eCounselling instances. WCC also provides emergency shelter to over 10 women and 20 children every year.
- Provides free counselling and emotional support for women in crisis
- Provides temporary shelter for abused women and their children
- Assists women in seeking medical, welfare, and police help
- Provides free legal advice on family matters
Women are welcome to drop in at WCC during office hours for direct face-to-face counselling. The majority of the cases we deal with are domestic violence, closely followed by marital problems. We provide a crisis intervention service whereby the social worker helps to identify the immediate crisis that a client faces and possible follow-up action.
Call us for an appointment with a social worker. The social worker also provides follow-up support services for our clients. Visit us.
Just don’t give up trying to do what you really want to do.
Telephone & eCounselling
WCC runs a hotline or telephone counselling for those who are unable to come to the WCC office. All information is private and confidential. Counselling is available only during WCC office hours.
eCounselling is one of the new areas; those who are not able to visit or call us can email us about your situation. All emails received will be treated as private and confidential.
WCC service has extended its work to provide counselling for men as well. It is done both through the telephone and face-to-face. Men who need counselling services on family matters can contact WCC and talk to our male social worker. An appointment has to be made before your visit.
WCC provides a safe and temporary shelter for abused women and their children. The shelter gives abused women some peace of mind as they decide what next to do. The duration of the stay is on a case-by-case basis. WCC provides free food and shelter during her stay at our shelter. WCC social workers will also accompany the client to various agencies like the police station, hospital, Welfare Department and other relevant agencies for necessary follow-up action.
If you are abused by family members and do not have a place to go, call WCC. We will be here for you.
WCC provides free legal advice to women in crises. Clients who wish to seek legal advice should contact WCC to make an appointment to meet with the legal adviser.